Privacy policy.

Privacy Policy

Effective Date: September 24, 2025
Company Name: Professional Cleaning & Services, LLC
Website: www.5-star-clean.com
Contact Email: professionalcleaningandservice@gmail.com
Phone: (361) 813-4362

Introduction

At Professional Cleaning & Services, LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website, advertising campaigns, and service interactions.

By using our services or submitting your information through our lead forms, you agree to the practices outlined in this policy.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and address.

  • Property Information: Location, type of service requested, and details relevant to providing cleaning and maintenance services.

  • Payment Information: If applicable, limited billing details required to process payments.

  • Photos of Completed Work: With your consent, photos of properties may be taken after service completion.

How We Use Information

The information we collect may be used to:

  • Provide quotes, schedule services, and complete cleaning or maintenance work.

  • Communicate with you regarding appointments, updates, and promotions.

  • Improve our services, marketing, and customer support.

  • Maintain internal business records for compliance and accounting purposes.

  • Showcase completed work (with client consent) for marketing and portfolio purposes.

Photos of Completed Work

With client consent, Professional Cleaning & Services, LLC may take photos of completed cleaning, maintenance, or property management work for:

  • Marketing purposes (website, social media, online ads, and promotional materials).

  • Portfolio and training purposes (before/after galleries, staff training, and quality assurance).

Important Notes:

  • No personal or identifying information (such as family photos, mail, or valuables) will ever be included in marketing photos.

  • Clients may opt out of photo usage at any time by notifying us in writing.

  • Photos will only be used to highlight the quality and results of our work.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your data may only be shared with trusted service providers when necessary to perform our business functions (e.g., payment processing or marketing platforms), and always in compliance with applicable laws.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request removal from marketing communications.

  • Opt out of photo usage at any time.

To exercise these rights, please contact us at:
📧 professionalcleaningandservice@gmail.com
📞 (361) 813-4362

Data Security

We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, misuse, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date.”

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Professional Cleaning & Services, LLC
📍 Corpus Christi, TX
📧 professionalcleaningandservice@gmail.com
📞 (361) 813-4362
🌐 www.5-star-clean.com